Get Support

Get Support

At Southshore Managed IT Group, we take customer service very seriously. In doing so, we have developed a streamlined process to ensure that all support requests are handled in an appropriate manner. We understand that some issues are more critical than others which is why we triage each issue differently rather than processing requests in the order in which they are received.

Choose from any of the options below to learn more about Southshore Managed IT Group.

Remote Support

Click Here to Access Remote Support! This is Southshore Managed IT Group’s online Remote Support and collaboration portal.

Client Portal

Click here to login to the Client Portal: The Client Portal allows you to submit and manage the support tickets with Southshore Managed IT Group. Click here to request access to the Client Portal.

Email Ticket

Send an email to: help@southshoremsp.com. A ticket will instantly be created and a support technician will be notified of your issue immediately.

Call for Fastest Support

Fast support is what we’re all about! Contact us at 219-226-3386 and we will load up a remote session with one of our speedy support technicians to resolve your issue.

Get in Touch

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