Spend More Time on Your Business, We’ll Handle the IT

Your time is precious. You have more important issues to deal with than your computer network. It is, however a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price – it’s that simple.

We provide all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection, applications, and hardware.

When you entrust the management of your important IT resources to us, we treat it as a partnership. Our comprehensive and professional approach means that we are your IT staff, from technician to CTO. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network.

Do these issues plague your business?

• Downtime impact? Are IT outages keeping your staff from their work and causing lost productivity
• Network secure? Are you confident that your network is protected from hackers and cyber crime?
• Stuck in a break-fix nightmare? Are you tired of constantly spending money to address the symptoms of IT problems, and not the root cause?

Program Features

• Unlimited Help Desk Services assist your employees with any technology problems or questions that they have, and remotely resolve PC performance issues they may be experiencing.
• Unlimited Emergency Support ensures the utmost in network stability and reliability. Your single monthly price covers all network, server and PC support.
• Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally and improves reliability and security.
• Email Performance Monitoring of every device and system connected to your email service. We stay constantly aware of the email experience.
• Management of Your Backup Solution protects you from data damage or loss. We monitor, manage and test your custom data backup plan, as well as re-evaluate the plan to verify it is optimized.
• Discounts on Project Labor As a partner, you gain access to our preferred labor rates for all projects and additions to your network.

Program Advantages

• Lets you focus on your business: We are your technology watchdog, enabling you to focus on your core business activities instead of managing a network or its problems.
• Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
• A single monthly price for superior network care: No more guessing what IT support will cost. Receive guaranteed predictability of your IT support costs and avoid high emergency fees. One monthly fee covers all support.

To learn more about Fully Managed IT Solutions, contact us (219-226-3386) to setup a complimentary meeting to assess your needs.