Dec 13

Does Your Computer Guy Do All of This?

Does your computer guy do all of this?  Or do they do it well?

Flat Rate IT Services

  • Support & Maintain your entire organization remotely
  • State of the Art trouble ticketing system
  • Unlimited phone support
  • Automated Escalation Process
  • Remote Assistance
  • Parts & Labor for Workstation & Server repair
  • Onsite Support

Managed Services

  • 24x7x365 Network Monitoring
  • Patch Management
  • Over 255 Events/Services Monitored
  • Proactive & Well Planned Services
  • Immediate Alerting
  • Monthly Reports of Work Performed & Network Status
  • Automated Trouble-Ticket Generation

Vendor Management

  • Manage All Vendor Relationships (Phone & ISP, Copiers, Telco, etc.)
  • Faxes
  • Scanners
  • Web Site Designer & Hosting Company
  • Proprietary Software Applications

Professional Services

  • Technology Solution Design & Development
  • Offsite Backup
  • Proof of Concept Lab Testing
  • Rental Equipment
  • Onsite Implementation
  • Disaster Recovery Planning & Response
  • Project Management

Complete Hardware Solutions

  • Custom Servers & Workstations
  • Workstation Upgrades every 3 Years
  • Network Printers, Switches, Routers and Access Points
  • Server Upgrades every 4 Years or as Required by Applications
  • Parts & Labor for Life of Contract

For More Information call: 219-226-3386 or shoot us an email at accountmanager@southshoremsp.com.



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