Does Your Computer Guy Do All of This?
Does your computer guy do all of this? Or do they do it well?
Flat Rate IT Services
- Support & Maintain your entire organization remotely
- State of the Art trouble ticketing system
- Unlimited phone support
- Automated Escalation Process
- Remote Assistance
- Parts & Labor for Workstation & Server repair
- Onsite Support
Managed Services
- 24x7x365 Network Monitoring
- Patch Management
- Over 255 Events/Services Monitored
- Proactive & Well Planned Services
- Immediate Alerting
- Monthly Reports of Work Performed & Network Status
- Automated Trouble-Ticket Generation
Vendor Management
- Manage All Vendor Relationships (Phone & ISP, Copiers, Telco, etc.)
- Faxes
- Scanners
- Web Site Designer & Hosting Company
- Proprietary Software Applications
Professional Services
- Technology Solution Design & Development
- Offsite Backup
- Proof of Concept Lab Testing
- Rental Equipment
- Onsite Implementation
- Disaster Recovery Planning & Response
- Project Management
Complete Hardware Solutions
- Custom Servers & Workstations
- Workstation Upgrades every 3 Years
- Network Printers, Switches, Routers and Access Points
- Server Upgrades every 4 Years or as Required by Applications
- Parts & Labor for Life of Contract
For More Information call: 219-226-3386 or shoot us an email at accountmanager@southshoremsp.com.
