Jan 11

HP Recall: Possible Fire Risk in 50,000 Batteries

If you own a Hewlett Packard (HP) laptop or mobile workstation, then you need to check them carefully for a possible safety issue. HP announced it is recalling 50,000 laptop and mobile workstation batteries due to a possible fire risk.

Last week, the computer giant HP has publicly stated a global voluntary safety recall for its notebook computers and mobile workstations of over 50,000 lithium-ion batteries due to fire hazards and overheating. According to the recall, the problems came to HP’s attention after eight consumers reported overheating, melting, or charging instances of battery packs.

HP’s blog post on this situation mentions how the safety and quality of all of their products is the utmost priority of the company. They also mention they are taking immediate action with this issue. This includes the recall and replacement of the affected batteries.

The batteries potentially affected were shipped with specific HP ProBook (64x G2 and G3, 65x G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebooks, and HP ZBook (17 G3, 17 G4, Studio G3) Mobile Workstations sold all over the world during December 2015 and December 2017. These batteries were also sold by HP or an authorized HP service provider as accessories or as replacements for the HP ZBook Studio G4 Mobile Workstation or for any of the prior products.

Southshore Managed IT Group has already taken steps to ensure any of our managed clients with HP machines are checked against this recall. If you are not one of our managed service clients be sure to check out and see if you have an HP device effected by this recall.




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