Customer Experience, NOT customer satisfaction.
Customer experience is turning out to be one of the highlights of my experience as the CEO of a service oriented company. Turning clients into fans has got to be one of the greatest thrills. From the very first interaction with a representative from the…
+ Read More
4 Steps to Improve the Security of Your Business
Through the years, hacking has changed quite a bit which puts small businesses at serious risk if antivirus is the only preventative measure. Relying on antivirus software to ensure that your business is protected is the wrong approach and has been for some time now,…
+ Read More
Back it up, or lose it forever!
Often times at conferences, or reading a book, the facilitators will say something like, "we want you to have a wow moment". That moment when something just clicks. Those are the best, aren't they? Well, what about that "uh oh" moment? Not so good, right?…
+ Read More
Does Your IT Provider Help You Reduce Spending?
Most people understand that network downtime is a major contributor to unnecessary spending, but believe it or not some companies have actually come to accept the fact that their technology just won't work on occasion. A printer acts up each day taking 5 minutes of…
+ Read MoreCategories
Archives
Get in Touch
Please fill out all fields marked with * and submit the following form to request your consultation.